ServicesAI features

AI that answers from your content, with sources to prove it.

We build assistants, search and automation grounded in your own documents and data, with citations a user can check and safeguards in place before anything reaches a customer.

What we deliver

Assistants and search grounded in your own content, with sources a user can check.

  • 01

    Retrieval over your documents, catalogue or knowledge base

  • 02

    Answers that cite where they came from, so nobody has to take it on trust

  • 03

    Guardrails and evaluation before it ever reaches a customer

  • 04

    Honest advice on where AI adds nothing and a normal feature is better

You receive

  • An assistant or search feature grounded in your content
  • Answers that cite their sources, so users can verify them
  • An evaluation suite to measure accuracy before launch
  • Guardrails, usage limits and cost monitoring in place

Why Zero Horizon

What sets our AI features work apart

  • 01

    Grounded, not guessed

    Answers are drawn from your approved sources and cite them, so nobody has to take a response on trust.

  • 02

    Measured before launch

    We test against real questions and agree an accuracy bar with you before any feature is put in front of customers.

  • 03

    Honest about fit

    If a conventional feature would serve your users better than AI, we will tell you — and build that instead.

Technology

Tools we build with

Chosen for reliability and long-term support, so your product is straightforward for any engineer to maintain.

  • Large language models
  • Retrieval (RAG)
  • Vector search
  • Citations
  • Evaluation suites
  • Guardrails
  • Usage monitoring

Browse work built with AI/ML.

How it runs

Four stages, one fixed price

How we work
  1. 01

    Discovery

    Establishing what to build, for whom, and why.

  2. 02

    Design

    Shaping the product before it is built.

  3. 03

    Development

    Building in short, reviewable stages.

  4. 04

    Launch and support

    Releasing with confidence, then staying close.

Questions

About AI features

All FAQs
Is our data used to train AI models?

No. We use providers and settings that do not train on your data, and we document exactly where your content is stored and processed.

What stops the assistant making things up?

It answers only from your approved sources, cites what it used, and is tested against real questions before launch. Where it does not know, it says so.

What does it cost to run?

Running costs depend on usage. We estimate them with your quote and build in limits and monitoring so costs stay predictable.

Considering an AI feature?

Tell us what you have in mind. You will receive honest feedback on scope, timeline and cost within one working day.

Start a project