About usOur promise
Commitments you can hold us to.
Choosing a development partner means trusting that delivery will stay under control. The Zero Horizon Promise sets out four commitments that apply to every engagement, in writing.
The Zero Horizon Promise
Four pillars of every engagement
We surface risks early and resolve complexity before it slows progress, so your attention stays on the business rather than on managing delivery.
- 01
A start within two weeks
We commit to beginning work within 14 days of a signed agreement*, so validated ideas reach users while the opportunity is still there.
- 02
A fixed price, in writing
Every build is quoted against an agreed scope, with a fixed price and a delivery date confirmed before any work begins.
- 03
Direct access to your engineers
You work with the people building your product, with a response within one working day and a working build to review at every stage.
- 04
Everything in your name
Code, intellectual property, store listings and infrastructure belong to you from day one, with a full handover included in every build.
In delivery
What the promise means for your project
- 01
Timing matters
A missed market window or a delayed release can undo months of planning. Because we only quote for work we have the capacity to take on, a signed agreement is followed by a start date, not a waiting list.
- 02
Budget certainty
You know what you will pay and what you will receive. If priorities change mid-project, we agree the impact on cost and schedule in writing before anything changes — never after the fact.
- 03
No layers in between
There is no account manager relaying messages and no separate delivery team. Questions are answered by the engineers with the full context, which keeps decisions quick and progress predictable.
- 04
Freedom to choose
Whether you continue with us, bring development in-house or move to another partner, the transition is straightforward. Nothing needs to be transferred, bought back or rebuilt.
* Fourteen days from signature of the agreement and receipt of the initial payment, unless a later start is agreed at your request. The Promise applies to every fixed-scope build and ongoing partnership.
See how the promise applies to you
Share what you need and we will show you how these commitments translate to your project, timeline and budget.
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